Information Technology Computer Repair Services

    The IT Student Computer Repair Program is an authorized Dell and Apple warranty repair provider that will fix St. Lawrence student's computers free of labor charges.  We will also repair out of warranty computers from most manufacturers if the student purchases any necessary parts.

 What to bring with you for repair

  • Desktops
    • tower/CPU only
    • system recovery CDs, with your name on them
    • any hardware for installation
    • remove any CDs from drives
  • Laptops
    • the laptop and power cord only (we will not check in bags or cases)
    • system recovery CDs, with your name on them
    • any hardware for installation
    • remove any CDs from drives

Personal computer repair rules

  • Information Technology repairs computers owned by current St. Lawrence University students.  A valid University ID must be presented at check-in.
  • IT is not responsible for lost data on computers that are checked in for repair.
  • Parts and Software costs for out of warranty repairs are the responsibility of the owner of the computer.
  • If no anti-virus software is present on the computer, IT will install one free of charge.
  • IT will give its best effort to repair any student computer but we do not guarantee that we can fix everything.  In the event that we cannot fix something we will provide guidance for other options.