Campus Voicemail

To initialize a new voice mailbox, dial x5050 from your telephone, enter the temporary password (1234567) and follow the prompts to record your name, set your new security code (must be at least 6 digits) and record your personal greeting.

Voicemail Tips and Shortcuts

  • To listen to new messages, press 4
  • To delete messages, press 6
  • To change setup options, press 7
  • Remember 1 for yes and 2 for no
  • To bypass a greeting, press *
  • To repeat a message, press #
  • To "quick delete" a message, press 3-6

To "quick transfer" a caller to someone's voice mailbox, press transfer, dial 5050, press #, dial the persons extension followed by 7, hang up to complete the transfer.

To send the same message to multiple people, press 5, select the recipient, record the message (press #), then press 6 to address to others, press * to send the message.

To enable your "busy" greeting (if your on the phone), press 7 (setup options), press 4, press 8 to edit your busy greeting. The system will play your busy greeting, ask you if you want to edit it, then ask you if you want to enable it. Remember 1 for yes, 2 for no.

For a visual reference guide to the new menu system, download the voicemail flowchart

Online Management Options -- http://voicemail.stlawu.edu
(note, this is only available on campus or with the use of the VPN)

How to Login --

  • Your username is 9+your 4 digit phone number (9+xxxx)
  • Your password is the same password you use when you access
    your voicemail on your phone (1234567 by default)

 Online Voicemail Management Tutorial
 

Profile --

  • You can change your security code to access your voicemail by clicking the change button to the right of "Security Code:"
  • If you have a microphone attached to your computer, you can also change
    your voice name for the system by clicking Edit next to "Voice Name:"
  • If you make any changes, press Save at the bottom before you move to another tab

Greetings --

  • From here you can edit your Standard Greeting, Alternate
    Greeting, and Busy Greeting if you have a microphone attached to your
    computer

Forward your voicemail to your St. Lawrence Email --

  • You can have the voicemail system transfer your voicemails to your email as a .WAV file attachment.
    • To set this up, all you have to do is check the checkbox for "Forward
      voice mail to the e-mail system" and "Keep Voice mail message old in
      voice mail system"